Policies
Privacy Policy
In the course of serving our customers, we acquire, store and transmit customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer’s name, address, telephone number – is provided to us by our customers in order to establish service. Other information – such as the customer’s account status, choice of services, and customer logs – is created and maintained by us in the normal course of providing service. We also use cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
This Privacy Policy applies only to our treatment of data collected online, and does not apply to any offline data collection practices or to the data collection practices of any third parties, or any entities affiliated with us. Also, please note that use of the KB Carbs website constitutes acceptance of this Privacy Policy.
Our policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, our policies and procedures are subject to change. Changes will be posted to the website and use of our website will constitute acceptance of and agreement to be bound by those changes.
Data Security
We protect the confidentiality of our customers’ information, account information and personal communications. To secure the information collected online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information that is collected from customers, we have implemented appropriate physical, electronic, and managerial procedures. We caution our customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, we cannot be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use.
How is customer information used?
We may use customer information to provide our customers with system information or information about new or upgraded products. In addition, we may collect and share non personally identifiable information (such as website usage information) from visitors to its web sites with third-party companies for various purposes such as statistical analysis, performance optimization and promotional uses. In the case of a business transaction, including but not limited to, a merger or sale of a portion of KB Carb’s assets, customer information will likely be part of the assets transferred. In this event, we will attempt to notify impacted customers that their information has been transferred.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from us. However, customers may not opt out of receiving information from us that is essential for maintaining or updating customers’ accounts or system information.
Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting us via the contact page information
Disclosure of customer information and communications
We will not otherwise disclose its customers’ personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of KB Carbs, KB Carbs’s customers, or others, or where we have a good faith belief that the law requires such disclosure such as in response to legal process seeking disclosure of such information.
We also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that we store or transmits for its customers. The circumstances under which we will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of KB Carbs and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that KB Carbs determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by KB Carbs. and appear to pertain to the commission of a crime.